At GBSTORE, we stand behind the quality and functionality of every item we sell. Because our products are preowned, we follow a clear and fair return policy to protect both our customers and our business.
Returns
We accept returns within 3 days of pickup or delivery.
Items must be returned in the same condition they were sold i.e. clean, undamaged, and with all original parts/accessories.
No returns will be accepted after 3 days unless there's a verified functional issue.
Non-Returnable Items
Items that were damaged after purchase due to misuse, drops, or improper installation.
Products returned in a different condition than sold.
Clearance or “Final Sale” items (clearly marked at the time of sale)
Faulty or Non-Working Items
If your appliance stops working within 3 days of purchase, please contact us immediately.
We will arrange for a repair, replacement, or refund, depending on the issue and item availability.
Proof of purchase (receipt or confirmation message) is required.
Refunds
Refunds are only issued after we inspect and confirm the returned item is eligible.
Approved refunds will be processed within 3–5 business days.
Refunds are issued via the original payment method (cash, bank transfer, or digital payment).
Need Help?
If you have any questions about your item, contact us on WhatsApp or by phone as soon as possible. We're here to help!
We keep things simple, fair, and honest just like the way we run GBSTORE. If there’s ever a problem with your purchase, we’ll do our best to make it right.
